GENERAL TERMS OF BOOKING

These General Terms of Booking (hereinafter, “General Terms”) will regulate the business relationship formed between BARTOLOME MESQUIDA RIGO and the user or customer for the contracting made through the forms provided by BARTOLOME MESQUIDA RIGO on its www.sea-adventure.es.

Bookings made through BARTOLOME MESQUIDA RIGO’s websites will assume express acceptance, by the websites’ customer or user, of these terms and of the terms of use established for browsing the websites owned by BARTOLOME MESQUIDA RIGO.

These terms will apply without prejudice to application of the legal rules on the subject that are applicable in each case.

These General Terms of Contracting regulate the distance booking relationship between BARTOLOME MESQUIDA RIGO and the user or customer, in accordance with current legal provisions, in particular, Law 7/1998, of 13 April, concerning General Terms of Contracting, Law 3/2014, of 27 March, amending the revised text of the General Law for the Protection of Consumers and Users, Basic Law 3/2018, of 5 December, concerning the Protection of Personal Data and Guaranteeing Digital Rights, the General Data Protection Regulation (EU) 2016/679, Law 7/1996, of 15 January, concerning the Regulation of Retail Trade, and Law 34/2002, of 11 July, concerning Information Society and Electronic Commerce Services.

BARTOLOME MESQUIDA RIGO reserves the right to make the modifications it considers appropriate, without prior notice, to these General Terms. These modifications may be made, through its websites, using any method permitted by Law, and will be enforceable during the time they are published on the website, until they are validly modified by other subsequent modifications. However, BARTOLOME MESQUIDA RIGO reserves the right to apply, in certain cases, certain Special Terms of Contracting in preference to these General Terms when it considers this appropriate, giving due notice thereof in proper form .

All of the website’s contents is in Spanish, English and German.

BARTOLOME MESQUIDA RIGO informs you that the booking procedure through its websites is described in the bookings section of the website.

Furthermore, BARTOLOME MESQUIDA RIGO informs you that can view the terms of use, which are available on the same website.

By booking with BARTOLOME MESQUIDA RIGO through its website, you expressly declare that you know, understand and accept these terms of use and the General Terms. Furthermore, you declare that you are of legal age and have the legal capacity to act required to access BARTOLOME MESQUIDA RIGO’s websites and contract through said websites. You are responsible for treating confidentially and responsibly the identity and password acquired during registration as a customer and you may not disclose them to other users.

Once the booking has been made, you will see confirmation of your booking on the screen and can print it as receipt for the booking made.

The booking confirmation and the receipt (printed by you) are not valid as an invoice.

FUNCTIONING OF THE BOOKING

Bookings available and price reference

In compliance with current regulations and, in particular, Law 34/2002 concerning Information Society and Electronic Commerce Services, BARTOLOME MESQUIDA RIGO provides information about all the possible bookings, their features and prices in the bookings section of the website. However, BARTOLOME MESQUIDA RIGO reserves the guidance and adaptation to the lssi-ce documentation right to withdraw, replace or change the offers made to its customers through its website, by simply changing the website’s content. Thus, the products and/or services offered at any time by BARTOLOME MESQUIDA RIGO’s website will be governed by the General Terms in force in each case. Furthermore, the company will have the power to cease offering access to the products and/or services mentioned, at any time and without prior notice.

Indication of prices

Each possible booking offered will have its price given in Euros, stating whether the price includes VAT or any other tax that may be applicable. The prices shown on the screen will be those in force at any given time, unless they are due to a typographical error. When the price is different for the reason stated above, BARTOLOME MESQUIDA RIGO will notify this to the customer, via e-mail, before collecting the cost of the booking.

Availability

Availability of the offers posted by BARTOLOME MESQUIDA RIGO through its website may vary depending on customer demand. Although BARTOLOME MESQUIDA RIGO updates the database periodically, the booking requested by the customer may be fully booked at that time. In this case, BARTOLOME MESQUIDA RIGO will send an e-mail to the customer to inform of the offer’s unavailability.

Forms of payment

You can pay for your service in any of the following ways. You must indicate which one you choose during the purchase process:

  • VISA or MASTERCARD credit card

All operations involving the transmission of personal or banking data are carried out using a secure environment in a server based on the standard security technology SSL (Secure Sockets Layer). All of the information you send us is encrypted for transit through the Web.

Furthermore, your credit card information is entered directly into the bank’s website, at the Virtual POS (Redsys), and is not entered or recorded in any BARTOLOME MESQUIDA RIGO server. When you pay, you will be connected directly to the Redsys electronic payment platform https://sis.redsys.es/sis/realizarPago.

You will find more information at the following link: http://www.redsys.com/

When paying by VISA or MASTERCARD, you will always be asked for the following information: the card number, the expiry date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA or MASTERCARD, which provides an additional guarantee for the transaction’s security.

This form of payment is only valid on the website.

When the amount of a purchase has been charged fraudulently or improperly by using a payment card number, the cardholder can demand immediate cancellation of the charge. In such cases, the corresponding debit and credit entries in the supplier’s and cardholder’s accounts will be made as soon as possible .

However, if the purchase was actually made by the cardholder and the demand for a refund was not a consequence of having exercised the right of withdrawal and, therefore, the cardholder had unduly demanded cancellation of the charge,

the cardholder will be liable to BARTOLOME MESQUIDA RIGO for compensation for damages caused as a result of the cancellation. We remind you that the establishment does not charge your credit card when making this reservation. The card is used only as a guarantee. The establishment reserves the right to check the validity of the credit card before the arrival of the client. The invoice corresponding to the reservation will be settled directly at the establishment, either in cash, by credit card or in any other way accepted by the establishment.

Cancelling the booking

The establishment will not charge any penalties on bookings cancelled more than 24 hours beforehand. If the booking is cancelled less than 24 hours beforehand, the establishment will be entitled to charge part of the total amount to the credit card number provided.

Withdrawal

Pursuant to the provisions of Article 103 of Law 3/2014, of 27 March, amending the revised text of the General Law for the Protection of Consumers and Users, supplies of services or goods that have been made to the consumer’s specifications or are clearly personalised, or which, by their nature, cannot be returned or may spoil or expire quickly, are exempt from withdrawal

DATA PROTECTION

Pursuant to current applicable legislation on data protection, BARTOLOME MESQUIDA RIGO informs you that the personal data collected during the registration and/or booking process will be included in the processing system owned by BARTOLOME MESQUIDA RIGO, with the purpose of processing your actions and managing subsequent actions derived therefrom.

Your data will be kept for the time strictly necessary to fulfil the above purpose, unless other storage periods are legally required.

We inform you that the legal basis for processing your data is the correct performance of the contract between the parties and your consent.

In accordance with the rights conferred by current data protection legislation, you may exercise the rights of access, rectification, restriction of processing, erasure, portability and objection to processing of your personal data, and also withdraw your consent to such processing, sending your request to the postal address given above or the email address info@sea-adventure.es. You may also contact the appropriate Supervisory Authority to lodge any complaint you consider appropriate

APPLICABLE LAW AND JURISDICTION

Furthermore, BARTOLOME MESQUIDA RIGO reserves the right to bring any civil or criminal actions that it deems appropriate for improper use of its website and content, or for non-fulfilment of these terms.

The relationship between user and provider will be governed by the regulations in force and applicable in Spain. In the event of any disagreement between the parties, they may submit their conflicts for arbitration or take them to the ordinary courts, in accordance with the applicable rules concerning jurisdiction. BARTOLOME MESQUIDA RIGO is located in ISLAS BALEARES, Spain.

LAST UPDATE: October 1, 2021